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General Questions/Issues
Q. How do I report a computing related problem?
Q. Where can I find the LCS public computing clusters?
Q. How do I check the schedules of the LCS public computing labs?
Q. Which computing labs in Link hall are not LCS labs?
Q. How come I can't login at a LCS windows computer? Account Questions
Q. How do I access my home directory (H:\) drive from home?
Q. What is the storage quota on my H:\ drive?
Q. Why do I need an ECS account? How do I request for one?
Q. How do I access files stored in my ECS account home directory?
Q. How do I reset my NetID password?
Q. How do I reset my ECS password?
Q. What is MSDNAA? Am I qualified for a MSDNAA account? If so, how do I request one?
Q. Can I ftp or telnet into my ECS home directory?
Q. Can I ftp or telnet into my AD home directory? Unix Questions
Q. How do I reset my Unix password?
Q. How do I check my Unix disk quota?
Q. Do I find the names/locations of printers in Unix?
Q. What are the names of the Unix "timeshares" and how are they used?
Q. I think I am over quota and can't login in with a Sun computer; how do I fix this?
Q. How do I access my Unix home directory remotely? Email Questions
Q. How do I subscribe to a particular listserv?
Q. How do I remove myself from a listserv? Web Questions
Q. How come I can't login to my professor's website to upload my homework?
Q. How do I access the TurnItIn online writing tools? Software Questions
Q. What are some of the software available to LCS students?
Q. How do I report a software problem in the LCS computer clusters? Hardware Questions
Q. What does LCS recommend for purchase new computer hardware?
Q. How do I report a hardware problem in the LCS computer clusters? Printing Questions
Q. What is my print quota per semester? How do I find my current printing usage?
Q. How do I purchase additional print quotas? Q. How do I report a computing related problem?
A. You can send an email to \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call the CIT helpdesk at 443-4308 for LCS related question.
You can also stop by the CIT helpdesk in Link204.
For campus wide computing questions, please contact ITS Support at 443-2677 or email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Q. Where can I find the LCS public computing clusters?
A. LCS public computing clusters are located in Link Hall and Center for Science and Technology (CST) buidlings
LCS public computing clusters are reserverd for LCS students, and students taking LCS classes only.
Locations:
Link011 (Madlab) - Windows, 30 seats
Link201 - Windows, 20 seats
Link202 - Windows, 30 seats
Link274 - Windows, 30 seats
CST1-214 (SUN/Synopsyslab) - UNIX, 30 seats
CST3-201 - Windows, 30 seats
CST3-212 (The Foundry) - UNIX, 10 seats
CST3-226 - Mac, 8 seats
Q. How do I check the schedules of the LCS public computing labs?
A. Lab schedules will be posted on the door outside of each lab. You may also call the Dean's office for lab schedules.
Q. Which computing labs in Link hall are not LCS labs?
A. Link110 and Link102 are ITS public computing clusters. They do not have the same software as LCS computing clusters do. They are also open to all students on campus. Q. How come I can't login at a LCS windows computer?
A. LCS windows computers are restricted to students whose home college is LCS, and students who are currently taking a class in LCS. If you're a LCS student or currently taking a class in LCS and you cannot login. Please contact LCS support. Q. How do I access my home directory (H:\) drive from home?
A. You can access your home directory remotely by running the SU Remote Access (SURA) tool.
SURA can be downloaded from http://its.syr.edu/downloads. Install and run the tool, after you establish a VPN connection to the campus network, you can click the button Map Network Drive to access your home directory.
Q. What is the storage quota on my H:\ drive?
A. Students are allowed 1GB network storage on their H:\ drive.
Q. Why do I need an ECS account? How do I request for one?
A. You need an ECS account to login to the ECS UNIX systems, and also you need an ECS account to upload your homework on the web if your professor has an upload page.
Q. How do I access files stored in my ECS account home directory?
A. If you're in a ECS Windows cluster, you can use the icon "Map ECS Homedir" on the desktop to map a network drive to your ECS home directory. Q. How do I reset my NetID password?
A. To reset your NetID password, go to http://its.syr./edu/netid or call 443-2677 Q. How do I reset my ECS password?
A. To reset your ECS password, email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it or stop by Link 204. Q. What is MSDNAA? Am I qualified for a MSDNAA account? If so, how do I request one?
A. MSDNAA stands for MSDN Academic Alliance. MSDNAA program allows students in the EECS department to legally download a variety of Microsoft software according to MSDNAA licenseing agreements. For a software listing, EECS students may login at https://msdn07.e-academy.com/elms/Security/Login.aspx?campus=syr_elecengcs.
MSDNAA accounts are automatically genereated for EECS students at the beginning of each semester. If you did not receive an email notification, please email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it or stop by Link204 with a copy of your schedule to request an account. Q. Can I ftp or telnet into my ECS home directory?
A. Telnet access is disabled because it transmits passwords in cleartext.
FTP to Helios.ecs.syr.edu is discouraged in favor of SFTP or SCP. FTP will also be limited to VPN connctions only in the near future. Q. Can I ftp or telnet into my AD home directory?
A. Telnet access is also disabled because of security issues. You cannot ftp into your AD home directory. Please use the SURA tool. Q. How do I reset my Unix password?
A. To reset your ECS Unix passwd, login to a Unix system and enter the command: passwd. You can also stop by the helpdesk in Link204 or email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it Q. How do I check my Unix disk quota?
A. Enter the "quota" command at the Unix prompt,
% quota -v
The output will look like this: Disk quotas for jsmith (uid 12345):
Filesystem usage quota limit timeleft files quota limit timeleft
/home/hd01 232708 307200 337920 8527 0 0 This example shows jsmith's current usage is 232MB(232708KB), he has a soft quota of 307MB(307200KB) and the hard limit is set at 337MB(337920KB).
Q. How do I find the names/locations of printers in Unix?
A. Using the command‘printers’ is the easiest way.
Q. What are the names of the Unix "timeshares" and how are they used?
A. The LCS Unix timeshares are Nyx and Helios. You connect through Nyx or Helios to access the LCS Unix systems. You can also connect to the Elf cluster server nodes - Arwen, Elrond, Galadriel, Haldir, Legolas by using the qsh command. These nodes are used to run special applications such as Cadence and Synopsys. Q. I think I am over quota and can't login in with a sun computer, how do I fix this?
A. Don’t ignore the first 6 days of warnings the system gives. . .failing that, their quota has to be temporarily raised so the user can log in. Q. How do I access my Unix home directory remotely?
A. You'll need to SSH over VPN to Helios or Nyx. You can also use smbmount or Map a Network Drive in Windows to file://sauron/homes to access your ECS home directory. You can also SFTP or SCP to Helios. Q. How do I subscribe to a particular listserv?
A. You can select and subscribe to public broadcast listservs at http://listserv.syr.edu/scripts/wa.exe Q. How do I remove myself from a listserv?
A. To unsubscribe from a listserv, you can login at http://listserv.syr.edu/scripts/wa.exe and also at http://helpdesk.ecs.syr.edu/online_ListServ.html Q. How come I can't login to my professor's website to upload my homework?
A. You'll need to enter your SU NetID and password when prompted to access on professor's web content on
http://www.lcs.syr.edu Q. How do I access the TurnItIn online writing tools?
A. Please see the TurnItIN Help and Resources section. Q. What are some of the software available to LCS students?
A. Please see the LCS Software Inventory list. Q. How do I report a software problem in the LCS computer clusters?
A. Please email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or call 443-4308, or stop by the helpdesk in Link204. Q. What does LCS recommend for purchase new computer hardware?
A. Please go to the Computer Purchases section. Q. How do I report a hardware problem in the LCS computer clusters?
A. Please email \n
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or call 443-4308, or stop by the helpdesk in Link204. Q. What is my print quota per semester? How do I find my current printing usage?
A. Your default ITS printing quota is 600pages. LCS will give your an additional 600 pages.
Please go to ITS' printing management page: http://its.syr.edu/printing/ Q. How do I purchase additional print quotas?
You may purchase additional print quota online at https://suprinting.syr.edu/qlogin1.cfm |
